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OUR LOCATIONS


GRIEVANCES REDRESSAL

Customers’ Redressal


Customer Service Team

If you have any questions or concerns about our services that require urgent intervention, please give us 15 working days to resolve them, you can get in touch with us in the following ways:

info.retail@ambit.co

+91 91159 98000

+91 22 3043 3020

Nodal Officer

If the resolution provided at Level 1 does not meet your expectation, please give us 7 working days to resolve it, you can approach our Nodal Officer through any of our access channels mentioned below:

Mr. Ganesh Shanbhag

nodalofficer.sme@ambit.co

+91 22 68410080

+91 22 3043 3020

Principal Nodal Officer (PNO) Grievance Redressal Officer

If the resolution provided at Level 2 does not meet your expectation, please give us 7 working days to resolve it , you can approach our Principal Nodal Officer through any of our access channels mentioned below:

Mr. Vaseem Khan

principalnodalofficer@ambit.co / grievance.sme@ambit.co

+91 91159 98000

+91 22 3043 3020

Redressal of the Grievances as per the RBI Ombudsman Scheme

If after having followed Levels 1, 2 and 3 your issue remains unresolved or if you have not received a response within 30 days of lodging a complaint, you may approach the Banking Ombudsman appointed by the Reserve Bank of India.

https://cms.rbi.org.in

Centralised Receipt and Processing Centre at Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017

Investors’ Redressal


Debenture Trustee

Mr. Jatin Chonani

Compliance Officer, Vistra ITCL (India) Limited

The IL & FS Financial Center, Plot C-22, G Block, 7th Floor, Bandra Kurla Complex Bandra (East), Mumbai - 400051

+91 22 26593535

itclcomplianceofficer@vistra.com / www.vistraitcl.com

Registrar and Transfer Agent

Mr. Ganesh Jadhav

Associate Vice President, Link Intime India Private Limited

247 Park, C 101, 1st Floor, LBS Marg, Vikhroli (W), Mumbai - 400083

+91 22 49186000

debtca@linkintime.co.in / www.linkintime.co.in

Contact Person for Investor Grievances

Ms. Neha Gandhi

Company Secretary

A506-A510, Kanakia Wall Street, Andheri-Kurla Road, Chakala, Andheri (East) Mumbai - 400093

022 - 68410001

investors.mld@ambit.co / afpl.compliance@ambit.co

REGULATORY INFORMATION


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Beware! Save yourself from cyber fraud!

Dear Customer,

As you are aware that there is serious outbreak of COVID-19 across the world. Like you, we at Ambit Finvest Private Limited (“AFPL”) are watching the situation with deep concern and are constantly monitoring the uncertainty arising due to COVID-19. With the situation worsening with each passing day, AFPL has taken proactive measures to ensure uninterrupted services.

Customers are advised in their own interest not to disclose any confidential information related to their Bank Account no., ATM card, PIN, TPIN, CVV no. & UPI details over phones or SMS or e-mails, and KYC’s no matter how convincing / appealing such calls, emails may be as these could be the attempts made to fraudulently withdraw money from your accounts.

Further, we would like to advise our customer that AFPL never makes phone calls or sends e-mails or SMS asking its customers to disclose their personal /security information such as username, password, OTP, Card/PIN/CVV no, UPI details for any refunds, or any other case.

For any further information or clarification or incase if you find any such instances you may write to us at: info.retail@ambit.co for SME finance products

We encourage you to stay safe and healthy. Assuring you of the best services at all times.

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